Rm2000 Privacy Policy — Malaysia User Data Protection

When you use the rm2000 platform, we may collect the following categories of information:

Account Information

This includes your full name, date of birth, email address, phone number, and password provided during registration. This information is required to verify your identity and allow us to deliver our services securely.

Device & Browser Information

When you access the platform via mobile phone, tablet, or computer, we automatically record your IP address, device type, operating system, browser type, and screen resolution. This data is used to ensure an optimal user experience across all devices.

Payment Information in MYR

To process deposits and withdrawals in MYR, we collect details of your chosen payment method, such as bank account numbers, e-wallet numbers, or relevant transaction details. We do not store full card numbers directly — sensitive information is handled through encrypted payment channels.

Platform Usage Data

We record in-platform activity such as games played, betting amounts, active session times, and transaction history. This data helps us improve our services and detect any suspicious activity.

Rm2000 uses the information collected for the following purposes:

• Account Management — Processing registrations, verifying identities, and enabling secure login to your account.
• Transaction Processing — Processing deposits and withdrawals in MYR quickly and securely via supported local payment methods.
• Service Improvement — Analysing usage patterns to improve platform design, enhance navigation, and resolve technical issues.
• Security & Fraud Prevention — Detecting unusual activity, protecting user accounts, and maintaining the integrity of the rm2000 platform.
• Service Communications — Sending important notifications relating to your account, transactions, or policy changes that affect you as a user.

The rm2000 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our platform.

Types of Cookies Used

• Session Cookies — Required to maintain your logged-in status during an active session. These cookies are automatically deleted when you close your browser.
• Preference Cookies — Saves your preferences such as display language and interface settings so you don't have to reconfigure them each time you log in.
• Analytics Cookies — Helps us understand how users interact with the platform for improvement purposes. This data is collected in aggregate and does not directly identify any individual.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the platform.

All rm2000 user data is stored on servers protected by SSL encryption and additional security layers. Access to user data is restricted to authorised personnel only, and all access is logged for audit purposes.

We retain your data for as long as your account remains active or as long as necessary to meet our legal obligations. Once data is no longer needed, it will be deleted or anonymised in accordance with established procedures.

While we take all reasonable steps to protect your data, no data transmission over the internet can be guaranteed to be completely secure. Users are advised to also take precautions of their own, such as using strong passwords and keeping login details confidential.

Rm2000 does not sell, rent, or disclose users' personal information to third parties for marketing purposes without your consent. However, we may share data in the following limited circumstances:

• Payment Service Providers — To process MYR transactions, the required payment information is shared with approved service providers who are bound by strict confidentiality agreements.
• Legal Requirements — rm2000 may disclose information when required to do so under Malaysian law or by direction of a competent authority.
• Rights Protection — In cases where disclosure is necessary to protect the rights, property, or safety of rm2000 or other users.

All third parties working with rm2000 are required to uphold data protection standards equivalent to our own.

Right of Access & Correction

You have the right to request a copy of the personal information we hold about you at any time. If any information is inaccurate or outdated, you may request a correction through your account settings or by contacting our support team.

Right to Data Deletion

You may request the deletion of your account and personal data. Such requests will be processed in accordance with applicable legal requirements — certain data may need to be retained for a specified period to fulfil regulatory obligations.

Privacy Policy Amendments

Rm2000 reserves the right to update this Privacy Policy at any time. Significant changes will be communicated via in-platform notifications or to your registered email address. Continued use of the platform after any amendments take effect constitutes your acceptance of the updated policy.

Contact Our Support

For any queries, requests, or complaints relating to your data privacy, please log in to your rm2000 account and reach out to our support team through the available in-platform channels. You may also refer to our FAQ section us for further information on account and personal data management.